Late does not mean automatic fees
Late-return charges are not applied by the website on their own. If a fee is part of the terms you accepted at checkout, it is the rate shown then. Otherwise staff may add an itemized line after the return inspection, with evidence — never silently.
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1
Use the time on your confirmation
Pickup and return are stored in US Central Time. Plan for traffic on Highway 98 and airport roads. A few extra minutes of buffer is cheaper than a missed handover. -
2
Call or message if you will be late
We can tell the next booking, wait if we can, or talk through an extension if that car is free. We cannot promise an extension if someone else already holds the following dates. -
3
Staff delays are not billed to you
If we are late to the meeting, that is on us. Your clock is the agreed return time in business time, not a surprise extra day added by a form. -
4
Anything extra is itemized
After the car is back, extras such as a late-return line, parking, or damage — if they apply — are added one by one. Each line is settled once. Nothing is double-charged.
