Before you hand over the keys
There is no mystery fuel-policy surcharge at checkout. If staff need to add a line after inspection — fuel, parking, a late return — it is itemized with evidence, not auto-charged when you booked.
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1
Check the confirmation
Date, time, and place are on your confirmation email and the booking page. Times are US Central Time. -
2
Leave a buffer
Highway 98 and the airport roads back up. Arriving a little early is easier than calling from a queue. -
3
Take your things
Check seats, the boot, and door pockets. We are not a lost-and-found. -
4
Go to the agreed meeting point
Miramar Beach, or the airport or hotel arrangement you booked. Do not leave the car in a random lot and assume we will find it. -
5
Walk through it with us
Same as pickup: existing marks were noted at handover. Point out anything new. -
6
We note the mileage
The odometer at return updates the public mileage on that car’s page. Stay until that check is done if we ask you to. -
7
Keep the confirmation
You already have the paid invoice and status page. You do not need to sign a second packet unless we specifically ask. -
8
If something extra comes up
Staff add it after inspection. Each expense is settled once — not stacked as a surprise on the original Stripe charge without a record.
